Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What makes Prunch unlike any other chocolate you have eaten?
Crunchy! How?
The blend of cornflakes, oats, and almonds creates a layered texture that is crisp, hearty, and nutty in every bite, making it both comforting and uniquely addictive.
Dark or Milk? Yes!
Made with care and unconditionally loved by our customers, our signature dark and milk chocolate blend exceeds all expectations.